Higher Love - Ironwood (REC)

I haven't had an in-store experience yet but the curbside pickup was HORRIBLE. I placed an order online and when I received the email saying it was ready I went to pick it up. There are only 3 curbside pickup parking spots marked with signs and a number you text when you arrive. The spots were full, so I sent a text explaining the situation and I was told to get in line. I walked to the "express" pickup door and I'm at least tenth in line. The line is outside and you don't go in while you're being helped, you continue to wait outside. There were 2 employees assisting customers but the process took FOREVER. For every customer the employees had to go in and out of the building at least 3 times, which averaged about 5-10 mins per person. My "express" pickup took about 30 mins. There are SO MANY examples of curbside pickup services, I really hope they can do some research to figure out how to make this process more streamlined. Scheduling a specific pickup time would go a long way!

Did curbside pick up. Thomas was fast and super friendly!

A longer wait than I was expecting but totally worth it! Great experience being a first time customer.

Only place for rec I’ll recommend.

Terrible system. Coming from California/Oregon/Colorado your shop left me scratching my head. There are so many examples of efficient shops that are able to funnel people in and out. I would have spent way more money at your location if it weren’t for the horrible system you guys operate under.

Ordered online with Leafly, very simple order and got the notification to pick it up TEN MINUTES LATER!!! WOW no wait no trouble. Online chat option, the entrance for pick up is in the front but you have to take the ramp all the way around starting at the back parking lot, that's the only confusing part but once you know, it's simple. I wasn't prepared to pick it up so fast. Literally if I had ordered and then drove down there, my order would have been ready by the time I got there. They were waiting on ME to arrive. This place just keeps getting better and better.

Budtender was very friendly and professional.

Easy, great system they have going on!

Very friendly staff ! beautiful atmosphere! Love the new curbside!

Easy place to navigate, with employees willing to help with your weed buying experience

Ordering online with curbside pickup is great! The person that helped us today was very informative and helpful.

Always a great experience at Higher Love!

The staff was very friendly and patient with my situation, competitive prices, & over all great experience.. Will definitely return...

Quick, easy online ordering. Friendly, knowledgeable staff.

Friendly and helpful nice place! I used the pickup this time, no wait was fantastic!!!

Always a pleasant experience when visiting. First time ordering from the online menu and was amazingly fast!!! :)

Everyone is super nice and helpful for visiting my diet time

I had express ordered a strain I wanted so bad but when I got to the store, they had just sold out. The assistant manager made it completely right with me though. Gave me a free gram sample of some great bud for a penny!! He was professional and very courteous. Working I'm hospitality myself, how you make things right when things don't go perfect, is absolutely necessary and he topped my expectations. Thanks Higher Love and all the great employees they have there!

I didnt get what i ordered, mistakes happen.

It was an amazing experience going my first time, Jack was super nice and provided great service. I will definitely be coming back soon.

Had drove up today initially thinking I'd be picking up my wife's order but was then told I can't do that. Fortunately after having her cancel her order and me placing my own online order, I was all set and headed home in my car within about 15-20 minutes! Awesome customer service on all ends.

Love it here ❤️

Very fast and friendly service. Thank you for all you do!

Goldkine Johnny Utah Buds was disappointment. The quality was okay and not what I expected for paying premium price. The smell is bit strange. I wouldn’t buy this again. A disappointment.