Cookies - Tempe

accepted my phone order. no further communication. got there, was told they couldn't fill any of it. they offered me something more expensive. not going back

really enjoyed the flower i got. but nirvana. you guys HAVE to drop the Lotus Concentrates. i keep trying every so often but Lotus products are just extremely disappointing. theres no excuse for my shatter having the consistency of sugar wax. their budder from my last try of lotus tasted like chemicals. do yourselves a favor and stop stocking their product

BAILEY PUT ME ON HOLD FOR 25 mins the first time I tried to preorder after the 25 mins she hung up I called back she was rude about me nicely saying out call was disconnected she then said she had to put me on hold I was then on hold for 35 mins I had the phone on speaker to make sure I didn't accidentally hang up after waiting an hour in all I was hung up again before I was put on hold I asked do you guys have an cherry icee timeless cartridges in stock because I'm coming from far I love an hour away she said yes after I waited 60 mins to order and was hung up on twice by BAILEY I called back several times every time it rang and rang or when to voicemail I called my whole hour trip so for 2 hours BAILEY couldn't answer that's Terrible customer service !!! I've been take calls over the phone for many years stressful ones and back to back so I don't see why bailey couldn't have handled her calls back to back my husband and me use to love it here but the customer service has went downhill and Nirvana does try to fix their mistakes so we will continue to stay clear form nirvana u till they get their affairs in order and go to tru bliss we're the staff is always kind and trying to help and the flower is fresh strong and very affordable plus they give 3% cash back so you always go home with cash credits for your next visit!!

They are very money hungry. They are misleading with their deals, and not very customer oriented. Good wax though.

smells like teen spirit

This place is seriously THE BEST dispensary I’ve been to in AZ. They have such an awesome, wide variety of products. I have heard some patients complaining about them selling out of their $60 1/2oz too quickly, but I go in there extremely regularly, and whenever I get there first thing in the am, or I place a pre-order first thing in the am, they always have at least 2-3 full rungs of them or more, and I’ve never had a problem getting 1 or 2. Sometimes they even bring more of them out half-way through the day. I also hear and see patients getting upset about the fact that their $17 pre-packed eighths are usually not of very good quality... DUH! Why do you think they’re so discounted?! You’re literally getting that bud for less than $5/gram, so don’t expect top shelf bud for dirt cheap prices. And please stop getting mad at the poor Budtenders just bc you can’t afford quality weed and/or you can’t manage to make a preorder or get to the dispensary first thing in the morning. It’s not their fault that you’re broke and have bad time management skills! Lol Lastly, I just want to remind everyone that the Tempe location is going through A TON of new changes, so try to be understanding if you have to wait a little longer than usual. Give them a break! They’re all just trying to do their best. Oh and one more thing, they do not falsely advertise anything. Some of their ads might be somewhat misleading (just like any other business), but not false. All you gotta do is just READ! They have covered their asses in all of their ads by stating “restrictions apply” and/or “while supplies last”. Make sure you’re looking at the correct location’s list of specials, as they’re not the same at every location.

I love this location they always have what I’m looking for. I’m glad they no longer metal detect.

Heather o fires it up for me.

The Nirvana Center in Tempe is great. The have great customer service and amazing daily deals. I highly recommend them.

My sexy bud tender was Ben. He was so helpful and when he bent over I noticed his round plump ass. Will return for sure!

Nicks awesome and I always get in and out super fast

S/o to Jaden, S/o to Carrie , and most if all S/o to Whitney all of those workers make the dispo feel like home , wouldnt call them workers more like homies! But love the service and hope for anyone coming into az to swing by at the best dispo in the area

I had not been to this Dispensary in a while so I wasn’t sure what to expect.. but when I dropped by last week, I was Relieved that I had a great experience. The budtender that made it great was a gal named Taylor. So friendly and knew exactly what I should get. I have never been more satisfied with a recommendation before. In fact even the front desk was friendly. I can’t even go to another dispensary now cause none of them will measure. Tysm!

My go-to dispo for the best selections, shoutout nick with the cool rings

I have a medical card and I refuse to pay the 24% tax. I went there today and the security guard was a bit weird. He was asking everyone if they had any weapons. I don't generally get asked that at the dispensary.

This place was amazing when I first moved to Tempe. Crazy deals, super nice staff, and it was close to my place. However, they stopped serving medical bc they were bought out by Cookies, and I think that’s literal Bull but it is what it is. Also started getting disappointed in the flower quality I was getting (super dried out, tiny nugs). Truly a let down having this place decline me for being a med user but still great memories

Very aesthetically pleasing. Great deals here

I love this place. The deals are often VERY good in comparison to other places. I have been loyal to them ever since my first visit.

got a sweet deal in some cabbage. you all needs to come thru. strait up

Got here 10 minutes after opening and they were already out of the cheap halves. They advertise this special all the time, and are always "out" of stock. This place will waste your time over and over. Go somewhere that actually stocks their specials!!!

I can't blame the bud tenders. I receive nirvana's specials on my phone. Yesterday it said BOGO on kind cart. I went to the store in Tempe and they said it was not this store that had the special. I showed them the add that did not stipulate what store. They were kind enough to direct me the right store. The one in Phoenix. I drove to the Phoenix store and they had 2 (TWO) kind cartridges 1000mg. I asked them why is there a sale and no product????????? Can't yell at the workers but management and whoever coordinate their promotions SUCK. I will never go back.....

When they called me, whoever she was acted like a debt collector. She would not say who was calling despite numerous inquiries as to who was calling for me. I’m disabled and it’s important to know who is calling because I can’t handle long periods on the phone. Instead she acted like I was in trouble, owed them money or something crazy when I’ve spent lots of money there. Not sure if I will be back.

I was told specifically by a customer that they have a specific deal every Wednesday. When I showed up on Wednesday, the guy that was there told me that they never have deals on Wednesday and that they do not have any plans of when they will do their deals and that it is totally random and that they have never ever had those plans to begin with. Their customer service is extremely disorganized. I waited 30 minutes to be treated like absolute crap. It is also an alleged health establishment that discriminate against people who are wearing masks to protect themselves. Next time I should just go in there and make sure everybody gets my cold. I will never be shopping here again. Deplorable.

Always great deals cool bud tenders!!! Honest Management who I always see helping on the floor 💪🏾