ADNA Portland

Thank you for your honesty. I am happy to say that our store is no longer under the same management as of fall 2021 (about 9 days ago) and our current staff are amazing. We have been short-staffed and in a rough transition but our team is going above and beyond to get things back to the high standards we hold dear at The Flowershop. Our current hours are 8 am until 10 pm every night and you will not be disappointed by unexpected closures again. I can assure you that your experience shopping at The Flowershop will be a complete turn around if you give us another chance. My sincere apologies for your bad experience.

TempestHeston, Thank you for stopping in. The employees you saw WERE new. We had an employee call out sick (we do not have employees work while potentially contagious), and one employee was training both of our new hires. We do not mark prices on the flower jars because sales happen frequently, however there is a large digital menu with all the current pricing. The aforementioned digital menu also displays each strain by farm as well as whether it is Indica or Sativa, so that should have been easy to determine for you. The "computer issues" you mention were simply our new, in-training employees learning how to use a new computer system. Giving them a little patience would go a long way as they are new to the job and trying their best. We do not print receipts unless we are asked - most of our long-term customers don't want a paper trail of their cannabis purchases for obvious reasons. Every product in Oregon already comes in a bag, we are doing our part to help the environment by only supplying bags to customers who feel they need another piece of trash to throw away later.

I am happy to say that our store is no longer under the same management as of fall 2021 and our current staff are amazing. Our current team is going above and beyond to get things back to the high standards we hold dear at The Flowershop...focusing on both customer service and improving product selection. Our sales floor is currently well stocked with options for connoisseurs of every budget. I can assure you that your experience shopping at The Flowershop would be a complete turn around if you give us another chance. My sincere apologies for your 1 star experience.

I am happy to say that our store is no longer under the same (fuzzy haired) management as of fall 2021 and our current staff are amazing. Our team is going above and beyond to get things back to the high standards we hold dear at The Flowershop...focusing on both customer service and improving product selection. Our sales floor is currently well stocked with options for connoisseurs of every budget. I can assure you that your experience shopping at The Flowershop would be a complete turn around if you give us another chance. My sincere apologies for your 1 star experience.

synbrooke, Thank you for your kind words. We are doing our best to hire and train more excellent budtenders so that slowdowns will be less common and we can serve people as quickly as possible! Sometimes we have a lot to look at and we want everyone to get the time they need! Have a great one!

Thank you for taking time to leave a review. We are pre-packing the product ahead of time in accordance with the recommendations given by the Department of Health. You are still welcome to look at the product but in order to reduce any social contact we are no longer allowing customers to interact with the product, it is unfortunate but necessary. I don't know which half ounce you purchased because you didn't mention it, but we are sourcing all our material from the same producers we have worked with for the last two years. We offer a selection of A and B buds at that price, definitely discuss the options with your budtender so that you get something that meets your expectations. The bags are visible on one side so you can always inspect what you're buying. Unfortunately, we were not able to source enough product to offer it at $30 per half ounce, there is high demand across board (March sales were the highest ever in the industry). We offer those deals when we can, and adjust our prices accordingly.

I am happy to say that our store is no longer under the same management as of fall 2021 and our current staff are amazing. Our team is going above and beyond to get things back to the high standards we hold dear at The Flowershop...focusing on both customer service and improving product selection. Our sales floor is currently well stocked with options for connoisseurs of every budget. I can assure you that your experience shopping at The Flowershop would be a complete turn around if you give us another chance. My sincere apologies for your 1 star experience.

Sometimes our inventory changes quickly. In your case, we had a lower priced item from one farm which sold out and was replaced by a differently priced item from a completely different source. We apologized for not updating the menu more quickly, but the mistake was not a false advertisement.