Enlightened Dispensary - Schaumburg
2/27/2022
My favorite weed dispensary. I will intentionally go out of my way to avoid otherwise closer weed dispensaries because of the bad or mediocre experience that I get elsewhere. This is the gold-standard for Illinois weed dispensaries. The environment is clean and spacious. The customer service is stellar and helps me find products that are unique to what I am looking for and give me clear, direct suggestions (instead of the drivel of "everybody is different, I can't tell you which strain is right").
The big thing that a lot of Illinois weed dispenaries get right is the entrance. The guards are always polite, respectful, and classy. They welcome you inside instead of the unwelcoming security guard experience at Sunnyside in Schaumburg, and Verilife in Arlington Heights.
The customer service is there to answer your questions, instead of other places that let you ask questions at the front, but there are other customers behind you so it feels hurried or inconsiderate to just ask away. Here though I am happy to enjoy talking to customer service about the industry, and learn something new.
My only constructive criticism would be to carry different strains. A good weed dispensary that seems to do these are Hatch in Addison and Sunnyside in Schaumburg. Five stars this place.