Terrabis - Springfield
1/22/2025
I have tried to contact the store for a couple hours now and no luck I absolutely love Terrabis in Springfield matter of fact I drive from nixa bc they usually always have the strain I want at an affordable price I spend a large amount of funds with them the an the lady in drive through today was so rude I just wanted her to explain to me where my points went and my points were removed and I didn't even spend them they said I could only spend $50 worth loyalty points at a time but I had $75 not a problem so I I ordered today thinking I was going to get my other $25 off however when I got there she said after this purchase I would have $5 off and I looked at my app this morning and it said I had $25 off in loyalty points I am so upset and I wish someone that would explain to me she said I spent the $25 off the last time I was there but that was impossible because the last time I was there was when I spent the $50 in loyalty points dollars off and I had $75 loyalty points can anybody tell me how I can possibly get this situated or who I can contact to figure this out any information helps I have recommended this place for several people one of my friends actually goes there on a regular basis and drives from Ozark so it's really hard-breaking that they would do a loyal customer like that did you think I wouldn't notice I don't know but I noticed