Ponderosa Dispensary - Glendale
12/31/2023
If you have a window order and the order isn't correct, you shouldn't make the customer wait 27 minutes and let 20+ rec people go ahead of a medical patient. What's the point in making express order and being a medical patient if you don't make them a priority? Do you care more about the ordinary rec user over a loyal medical user? I should have been next in line for the door, but as I was told you changed your order, now you have to wait. That wait was 27 minutes.. I waited 27 more minutes on my express order you messed up, and that's somehow my fault? After I get my free Oz from my points next time I come in I'll never be coming here again to spend my money and from my math you'll lose about $12,000 a year from you doing this to me today. I know your manager won't care, but 12 grand is 12 grand, you won't be getting from me anymore. Anyway, in the past few months, your flower hasn't been very good like it used to be, and the people you have working need an attitude adjustment.