S........m

I've actually been here a couple times and honestly at first I was pretty pleased with my experience. Everything went smoothly, needless to say that my opinion of Blum Reno has changed. So today I go in to pick up a cartridge and I was the first one in the waiting lobby. You'd think I'd be called right away right? Well guess again I waited nearly 20 minutes, as I saw people come in after me get called in. Nearly 10 people got attended before I finally decided to leave. I would have understood if it was busy, yet the budtenders and attendants at the front failed to even acknowledge that I had been waiting for well over 20 minutes. This was truly horrible customer service.