Sticky Saguaro - (Med/Rec)
11/25/2023
Black Friday Experience:
I want to let management know my experience with Jacob W. at 9:20 am yesterday morning. I picked up my pre-order at the window as usual. After Jocob passed my order out to me. I asked if I had to spend a certain amount to get the free 1/8 because he hadn't offered it to me. I had heard the bud tender offer it to the customer next to me, so I was wondering. He said "oh, yes I was going to get that after I gave you your order" of course no big deal. After I tipped him I got back to my car and noticed that he only gave me back $5.54, but should have given me $15.54. I went back to the window and he asked "is something wrong" I told him he didn't give me the correct change and he handed it right to me like he had it out. My question is. Was he going to let me know? He could have had the next customer stop me. Does he "accidentally" do that to other customers who may just leave and not notice?
I think this should be brought to management's attention. As a customer who shops at Sticky Saguaro often, I would like to not feel like I have to double check that I'm not being ripped off by the cashier/bud tender. I hope that both of his "I forgot" that happened was truly an honest mistake and not a dishonest employee.
Respectfully,
Mona Watts - Receipts #7361-8468-0159-9211