S........5

My wife and I called at around 6pm to ensure that we'd be helped if we got there around 6:30 as they close at 7pm..we were told that as long as we're in before 7,then we'll definitely be seen. We got there around 6:35pm and was checked in by a very nice security guard who was giving us valuable info (our first time at a dispensery). Another colleague, Berto, came out and was taking care of some things on a computer and was chatting with us and answering our questions. He advised us that since it's around closing their is just 1 person taking care of sales inside - no big deal, we were ok with waiting. Berto then took it upon himself to take us back and take care of us himself as he was answering all our questions anyways. His knowledge and information was very valuable and he made the entire process so smooth and seamless. We haven't tried the products yet but so far we've been highly impressed by the professionalism and knowledge of Trulieve and the Miami location, in specific.