Edgewood Wellness
1/25/2017
I have been a long time loyal customer of Best Buds and I really love the place, it stands way above the rest! Please, Please,Please! Stop prepackaging your oil! Over and over again I have received a half gram in a gram package, and just received a strain not long ago that wasnt even the strain I chose due to improper labeling. I always call about any mistake without touching the meds offering to bring it back to exchange for the right weight or whatever and I've not had a problem besides the inconvenience in the past until the last 3-5 times which is rediculous. Every time I have called the women at the front desk always tell me they will right a note to make it right when I come back and each time I offer to bring my untouched meds back and they say they can't be taken back which is understandable but every time I've come back to buy meds and pick up what is owed there is never a note and I usually tell them exactly what day I'm coming back and everything but still never a note! This would never be a problem in the past it was always made right, right away but now I'm out at least 5 grams!!!!!! All the oil is amazing but recently it's been wrapped in the parchment paper terribly!!! I have no idea how it is globbed in every layer of the folds of the wrapped parchment paper but is causes an impossible way to open it up without the paper ripping off all in it! It's also amazing how wet and terpy a lot of the oil is but its bad when I lose a gram from a few grams within the parchment paper. I know the parchment paper strips used are always .3 to .4 but an extra .2 to .3 has been soaking into the paper that cannot be retrieved from every gram I have had lately! I would really love to see the oil not prepackaged to avoid these problems from now on and honestly don't think that is much to ask at all! Why anytime I ask for something weighed do I get the stink eye from the bud tender? I drive 2 hours one way to come here so these smaller problems are a pain for me especially because I am terminally ill and do Need my meds!!! If I didn't want to return I wouldn't even waste time writing a review I write this because Best Buds is the only place I want to go to!