The Superior Dispensary (Med/Rec)
2/2/2021
Manager Kevin Freund and assistant manager will rip you off for sure. The most rude management team I have come across in any dispensary in Arizona.
They don’t stand behind their word of products they sell.
I purchased one of those $120 cigars that was supposed to last 3 hrs for it to just burn in less than 25 min. It had such a bad run that my 120 just burned without even been able to medicate.
The bud tender with the colored hair and glasses sold it to me and told me to take videos a pictures if I had any issues and to take it to them and they would make it right.
So I did that and the assistant manager pushed me towards manager Kevin that ignored me for over 2 months on the issue.
Finally assistant manager calls me to tell me is my responsibility to email the maker myself!! Now that was the laziest customer service anyone can get. I bought the product from them and only them.
I would have been fired if I treated any customers that way at my job..
I always s spend over 200 the times I went there and even though is not a lot to them for some of us is something.
Never again will I step in that dispensary..
NOTHING BUT THIEVES FROM THE MANAGEMENT TEAM!!!!
I threw 120 down the drain shopping there....