L........7

Really like the specials and delivery service!!!

Today was my first visit to the Giving Tree and it was highly disappointing. I called ahead to ask if there were any restrictions on the first time patient flower strain. The receptionist said no, any type you would like is included. I walked in as the front desk gal was busy eating her Whopper from Burger King. She gave me the new patient paperwork and I quickly filled it out. Patients were coming in the door and instead of processing my paperwork she started talking to them about referrals to doctors, checking them in ect, she also answered the phone during this time. I walked over and nicely asked if she would be so kind as to finish processing my paperwork since I was there before four other people had walked in. She agreed to do so. When I was asked to go to the back room and a man waited on me. He seemed annoyed at the questions I was asking about strains. I had pre-picked out two strains for my first time patient discount but was told that if Giving Tree does not grow it the strain in not included. I explained that this was disappointing due to the fact that I was told something different before I came in and had already picked out the strains I wanted. His demeanor was emotionless and looked like he could care less about what I had said, it was a "robotic exchange". He gave off the I hate my job vibe, wow man, your a bud tender, it seems like it would be a pretty cool job, whats not to love? He did not offer me any educational material or put any in my bag. I purchased two eights of flower but my original intent was to get two quarters. The quality of the flower was in my opinion about a 6 out of 10. The experience with the staff was about as low as you can get. With the prices of the flower here and the way I was treated I will not be back. The only thing that I feel they may have a step up over some dispensary's is that their furnishings are more high end than other places in the area. I really don't care about the couches, I care about my customer experience. There are many wonderful dispensary's around the area that are welcoming, make you feel like family, take patients in the order you come in and are not afraid to engage in pleasant chit chat. Unfortunately this one did not check any of those boxes for me.

I shopped here when Desert Rose first opened and it was less than a pleasure. Very little flower, no atm, disorganized, ect. Fast forward several months and it is my go to dispensary. Clean, friendly, knowledgeable, atm and a head shop. A shout out to Johnny, he's great, honest and helps you find some awesome bud. Flower is top notch, I have never been disappointed. Love that coupons can be used even if something is on special. New head shop side is fully stocked and reasonable priced. With that being said I would like to see a special or coupon on that side of the room. Parking is sometimes tricky but last time I was there a friendly parking assistant was outside waiting to direct me. Several people have mentioned that they need music or some distraction in the waiting room as it is pretty small and you really get to know your neighbors a little too well. Final impression, love this place and is my go to.