Sunnyside Cannabis Dispensary - Rockford
11/27/2021
1 star overall because I was disrespected and scammed out of my money literally...
- made an order online; total after tax = $110.10
- am given my order total upon speaking to the reception. Order slip says $110.10...
- cashier tells me it is $120. I show the online and physical proof that after tax, it's $110.10. Vague excuses as to why. I can tell something is off. I begrudgingly pay 120. I speak to a manager after.
- Mgr. Janelle tells me cashier is new, and she asks me to wait as she asks. Cashier made an error and I overpaid by $10.
- Janelle does NOT offer to re-ring me. Janelle instead takes my ONLY receipt, writes a note stating my name and, "$10 off next time"...
- Janelle tells me she will "put it on her desk". No further actions are offered to rectify the situation.
So I was essentially illegally scammed out of $10 and I wasn't offered money back OR even an apology. 1 star. What a shame.