Alternative Therapies Group (ATG) (Salem - Medical)
1/5/2019
First time recreational purchaser at this location. Drove an hour to get there. Very impressed with the security, IDs being checked, and the way appointment flow was handled. However, the person who assisted me was zero help, even after I told her I needed guidance. She pointed to a paper list in front of the register and said these are your choices today. I was so disappointed because I had studied the online menu before going (as my appointment confirmation suggested) to educate and figure out what to buy. When I looked at the choices on the paper, none of the products I wanted were available, and the choices were extremely limited. The website menus need to be updated daily with what is available to who. Also, there was one small sparse display to look at while waiting in line. Zero vapes, papers, paraphernalia, etc. to look at). Zero education to the new user. I had very high hopes. Display samples of available product behind glass shelving so consumers can peruse and learn while waiting in line, put up posters of information and types of product. I didn’t see one vape or edible. Unfortunately I won’t be going back.