Trilogy Wellness of Maryland
10/11/2023
I ordered online to save time and when I went to curbside pickup I was told since I am not a medical patient I have to come inside. Once I get inside I have to sit & wait my turn. When I go back and express my disappointment about the situation and said that the information about curbside was not on the ebsite, the cashier gets a attitude & said yes it is. I said I ordered online to save time so what was the point if I had to wait. I was told in not a nice tone that it was to reserve the product. I replied I did not care about that. Curbside service should be offered to everyone & if you have to go inside there should be one person giving out online orders instead of people having to wait. Terrible service & not good customer service.