Lume Cannabis Co. – Kalamazoo
9/23/2020
Of all the dispensaries I've been to, this is by far my least favorite. Three different incidents were disappointing.
1. Several weeks after they opened, I did a walk-in. Having checked the inventory on Leafly, it seemed they had a number of items that looked interesting. After a 30 minute wait in the lobby, I was led in to the store to find they had several strains of flower available for Rec and that was it. When I expressed my confusion about the inventory on Leafly, the gentleman said, "Oh, you can't trust the inventory on Leafly." Then don't display it there...
2. For the next visit, I decided to try curbside. An hour or so after placing my order, I received a text indicating that the order was ready for pickup. I drove over and, from the time I pulled into the pickup spot until I received my order, the wait was 50 minutes. There was a steady stream of traffic but the store did not seem overwhelmed with cars; there was generally one pickup spot open during the entire 50 minutes.
3. For the third experience, someone picked up an oil cartridge for me. Personally, I hate the fact that everything is a blend with no idea what the actual contents are. But, having said that, the price was a little bit better for .5g than the other local Rec stores, so I decided to give it a try. I have never had a cart plug up so often or so soon. The thing isn't even half empty and it is clogging every time I set it down. Note that I actually store the cart standing up in hopes of avoiding clogging but it makes no difference. On rare occasions, other carts will clog but it's usually toward the end, as the cart is getting close to empty.
These folks are not worth the hype or the time.