Nirvana Center - Apache Junction
6/15/2021
So I've been shopping here since this place opened in my hometown. I've became less and less of a fan over time, and my last visit really disappointed me. I only have ever had good service with 1 budtender, she is the older lady with glasses. The front desk and even the security guards are always nicer than the rest of the staff.
Nobody else in the back room seems to be very friendly or knowledgeable. They either seem too high to do their job properly or doesn't care enough about the customers.
Anyways my last visit I noticed a sign indicating they will be rounding down purchases .49 and under and rounding up purchases .50 and higher to the nearest dollar unless told otherwise. When I asked my cashier if my order could not be rounded, as I collect change, I was told by another employee that it's against their policy. When trying to get clarity on the situation, the other employee TORE DOWN the sign right in front of me telling me it didn't matter what the sign said, that is their policy.
After this I checked out with my cashier and went about my day, unfortunately knowing I'll never come back. I hope the business continues to do well and the employees can support themselves, but at the same time I hope they take a look at how they treat the people who come to give them our hard earned money to do so.