Awesome customer service, Tess was our budtista and she was great ,loved her . She explained and answered all my questions . I'm not a smoker but I wanted to try somethings and I'm a firm believer in the products they have .. most of all the oil that's a pain reliever .. I was amazed it worked very well .. needless to say I'm hooked lol.. just today I've been there twice and I'm on my way back now . Thank you Tess for everything .. thank you rooted love this place !!!