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Worst service of any dispensary. You place orders for pickup and they are never ready even though they send you a text saying the are ready. This happened 7 times before I lost my temper. Place is run by children who all call themselves general managers

I believe in second chances. This was the first dispensary I visited after receiving my license. While the quality of the product is amazing, the check-In people always pleasent, it ends there. For a first time visitor, I had a lot of questions and the woman behind the counter acted like I was inconveniencing her. I didn’t go back for two months. This week I made the choice to try again. Mistake! Again quality is great. Door staff and others I encountered great, it all came back to person helping me. Since I am still new to the world of medical marijuana, I still had lots of questions. Again, them young lady behind the counter acted like she couldn’t be bothered and that my questions were annoying her. With a dispensary a few miles down the street you would think that people would treat customers better. That didn’t happen. I tried very hard to be polite and cheer up the visibly unhappy person, she just got more and more unpleasant and continued to act like my questions were idiotic. The final straw was my trying to thank her profusely for her help and saying “sweetie”. That seemed to be what put her over the edge. As she knows, it wasn’t meant or said in a degrading way at all. It was said to try and lighten the mood and make this young lady smile. Unfortunately all it did was cause her to say “don’t call me sweetie” in a nasty way. I have to say now that I have visited other dispensaries, the service else where is better and the quality is comparable. Please teach some of your employees what customer service means. You obviously do understand that concept since it is only a few bad apples on your team that don’t understand it.