Serene Tree
2/7/2023
They stole my money!
I ordered from them on a consistent basis for about 6 or so months. On Feb 1st I wake up to $170 charge on my card from them filling a "subscription" that I never signed up for. I contact them knowing for a fact it wasn't me, because I purposely don't order subscriptions, I don't use those types of vapes, the package is being sent to an address I don't live at and I recieved no confirmation email to this apparent purchase. I DID NOT PLACE OR APPROVE THIS ORDER and messaged them to please cancel and refund my money.
Their response: The subscriptions were cancled. (yeah, cause I cancled them when I saw it was added with the fraudulent purchase) Here's our subscription policy. AKA: YOU'RE SOL!
So I reach out again, saying that this was not me and fraudulent! Do not send the package (still under waiting fulfillment) cancel the order and refund my money.
They have not responded and the order now says shipped as of Jan 6th.
They don't care if it's fraud. They just want your money.
Save yourself the trouble and don't order from them!