m........n

The waits are long. And there isn’t really a way to know your progress in line. There are MANY innovations on the original “take a number” concept. Trulieve uses none of them. So you don’t really know how much longer you will wait. The waiting room is about a boring and uncomfortable and often overcrowded place as a person can possibly tolerate. If the was ANY sort of competition in the near vicinity, Trulieve would either be out of business or finally make all of the needs changes that would have customer experience near top of their corporate priorities. The brand new CURALEAF in south east Orlando, is such a great experience—the opposite of Trulieve. All that said, their vape products are fantastic. Roughly priced similarly to CURALEAF. And I still go here sometimes because they have some great strains. If they’d just get someone to come in and train them continually on customer service...