E........5

Ive been coming to Pond for almost a year now and I just had a not so pleasant experience with one of your budtenders. I won't mention name but I've had customer service issues with this particular budtender in the past. I got upset at the budtender after I asked what's the problem. To clarify: I asked what was the item Recreational price after taxes. He said I don't know its 24 percent. He said it's not his job to know that after he saw I was upset. Then he proceeded to laugh at me in front of his manager. I must have been spoiled rotten by the rest of your wonderful engaging and vibrant staff that they had been giving me after tax recreational prices on their own merit. If this budtender is a true representation of PONDEROSA your management really has to reevaluate. The reason I go to the back is because I like vibing out with your staff as they help me out pick out my strain and this budtender kills it for me. I won't stop going to the back but I'll pass on this budtender.