Ascend Cannabis - Collinsville
1/29/2021
I'd give this place 0 stars. First of all, I've been to many other dispensaries and their quality is isn't worth writing home about, not a bit. They have one brand of vapes that's decent and it's the only brand ever on sale. Go figure. Also, just want to state for the record that the bud isn't worth buying, the pre-rolls all taste the same and are beyond disgusting as well. Just being honest about their products first. Like I've said, I've been to many other dispensaries and I have to say, there is absolutely no reward system here. It's ridiculous! It's so over priced for the quality and then sales taxed and cannabis taxed. Crazy. They can definitely afford to give back to loyal customers with a reward system.
I understand there are "COVID" precautions, etc. BUT this place is SO beyond controlling from the moment that you drive up into just ONE of THREE parking lots being utilized. BUT you don't know which parking lot you're allowed to pull into until you get there. Why isn't this information in the email receipt that you're asked to show when you pull up? That would be helpful, first of all.
THEN, you're instructed to go and park, whether in that parking lot of having to drive to another. Now, the parking lots are occupied by at least 10-15 dispensary workers. WHY!? Why does it take 2-6 people standing in a parking space to direct me to drive into it? That's frustrating in itself... it makes me feel incompetent. Really unnecessary.
Then, you're asked to show your email confirmation code. I cannot tell you how many times these people have such a negative attitude when asking for this info. Not only that, but just tonight, I was asked by THREE other people to show the exact same info. Unnecessary.
I can't understand why it's ok for these dispensary workers to talk to clients however they want. I see a bunch of kids that just stand around and take serious pride in bossing people around. It's absurd.
This place is beyond stressful. If you suffer from anxiety, please be very aware that this place is probably only going to make it worse. I sincerely would send someone for you or just try a different place, even if it's a drive to get there.
I will never come back to this place again. They don't deserve my business. I won't allow myself to be treated like that ever again. I've warned you. ;)