Curaleaf - Hanover
2/28/2021
I was super excited to visit curaleaf for the first time! They carry FPOG, which is one of my favorite strains, but what a disappointment! I purchased 7 cartridges (including FPOG which tasted very artificial, as I've had the actual strain of bud before), an 1/8, and 2 prerolls from them during my visit. After getting home and opening some of them up, I realized most of the cartridges were not even close to full. On the 4th cartridge I opened, I noticed the cartridge was literally only 1/2 full! I wish I could post pictures of it. I have been a medical patient for over 2 years and been to nearly 20 different dispensaries, but I have NEVER seen a 1/2 gram cartridge THAT low before. Upon realizing this, I had my caregiver call to ask what they could do to make the situation right. The staff couldn't have acted like they cared any less. They kept telling us they were "1/2 gram cartridges and that they're never completely full" but 1/2 of a 1/2 gram cartridge is a 1/4 of a gram! I paid for 1/2 a gram, so to only get 1/4 is a rip off! If the staff acted like they genuinely cared that they made a mistake, I would have given a better rating. Mistakes happen, it's how you treat patients that makes or breaks the experience!