Just to be clear, the guy who helped me was cool after the back and forth of just trying to check in as a new patient. The second person felt like she was only helping me because first didn't. No one was happy, or welcoming, but they engaged each other very well. I live closer to two other dispensary's to take the time then to dell with the anxiety causing behavior. I was literally ready to leave before I was even seen. Asked for my card four times, sent back to the lobby after I was checked in. This was my first time.