t........n

member since 2013

Recent Reviews1 total

Local Roots - Yakima

12/6/2019
I have been going here for over a year and until yesterday never had an issue. Yesterday I purchased some Magic Wand doob tubes and when I opened one of them up today I got an over powering hit of ammonia and when it was lit it tasted of mold. This is a classic symptom of mold contamination. I called to let them know and their answer was that they do not sell contaminated product and all product is tested. They are not going to check the product on the shelf or refund or offer a replacement...it was just tough call the vendor. I didn't purchase this from the vendor. I don't care how vigilant you are you can't test every single thing on the shelf and tests are taken from sample batches not all of it. They should have just taken care of the customer instead they are losing my business over a $5 Doob Tube. Buyer beware. I'm taking my business elsewhere Bad business practice.