Nature's Treatment of Illinois - Milan (Medical & Recreational)
6/16/2024
Have been going here for a while and have had no major issues; occasionally what is listed in price online is not what is reflected on site so not certain for the error/discrepancy. Really enjoy having the ability to order ahead so as to make the trip take less time both in waiting in line and waiting to get the order to the tender. I place bulk orders to save more in the long run and not need to visit as often. However the last two visits, they have lost/misplaced the order. One order was found after being misplaced somewhere in the back and all items were in it so nothing more than a minor inconvenience.
This last vist I placed an order within the first hour of opening and received no messages saying any issues with it. Upon arrival, the tender was not able to locate my order after looking several times. Upon not being able to locate it, they went ahead to re-pull the order. In doing so, several items were now out of stock and had to pick new items to replace, defeating the purpose of ordering ahead so as to save the items I wanted originally. I don't know if I've just gotten unlucky with the staff pulling my orders but these experiences have lowered my expectations overall; I still recommend this location and plan to continue being a regular patron.