A........n

The overall location is really clean and staff are friendly.

I’ve been a patient here for quite a while now and I’ve enjoyed every visit. The staff is great, and love the overall design. It would be nice if the concentrates were keep in a cooler case and not in some drawers, I am a patient that drives from Phoenix and it maintains the product fresh. Also I noticed that the budtenders don’t keep up with the Freebies when you spend a certain amount unless you bring it up. I don’t know how many time I’ve missed out on the Freebies, I know you guys send notification about the promotion/deals of the day through text but if the budtender saw you met the elegible spend, he/she should inform the patient and tell them what are his/her options on the free product. Other than that I see this location is growing really fast and I can’t wait to see what they have to bring in the near future 😊

My first time here was great, everyone was friendly but the second time I came I brought a “3 Visits = 3 Gifts” coupon that Dr. Reeferalz gave to me. I tried to redeem my first visit (Free 500 mg Drip C-Cell Cartridge) but I was denied the free Cartridge because they had gave me one on the first visit; mind you that was the first time patient deal. He told me I could only use the second one (BOGO TruMed Top Shelf Flower Eights) for that visit. So I bought two Top Shelf Eight but I only got the matched on one of the Eights I got. When I brought it up to the Budtender he told me that he could only match one. I told him that the coupon clearly stated BOGO TruMed Top Shelf Flower EIGHTS which means as long as I buy an Eight I’ll get matched with another one but not limited to one. His response was that it was a typo on the coupon. The coupon states something and that has to be Honored. It is not up to the Employee to decide what he think the verbiage means on the coupon. I would like for TruMed to make it right for their Patient’s.