Verilife - East Syracuse (Med)
5/1/2021
I chose Verilife as my first stop after receiving my MMP card simply because of it’s location being convenient. I am completely new to all the program has to offer, and even though I did plenty of my own research ahead of time, I knew I’d still require quite a bit of assistance during my first visit. From the moment I entered, I felt comfortable and among helpful, friendly people- staff and patients included =) That alone helped ease my anxiety a great deal. I noticed a lot of activity among the staff- constant hustle and movement, working with clients. My wait wasn’t long at all (< 10 mins) when Tom came to get me and lead me back to his desk. He was simply outstanding with me and I can’t say enough about his customer service skills! He is super knowledgeable, professional & friendly. He explained the menu thoroughly, as well as my individual eligibility. He never made me feel rushed during our time and answered all my questions (and there was a lot!) as he helped guide me along to help me put together a small beneficial starter supply of items to begin treatment. I went from feeling inexperienced and intimidated before my visit to feeling surprisingly confident and enthusiastic to begin my new journey just after this one encounter. I’m so happy I chose Verilife for my initial dispensary experience! Thank you so very much for all you do!