The Mint Cannabis - Tempe
4/16/2020
I used to LOVE coming into Mint. I recommended it to multiple people because they had the best deals in the valley, good products, and mostly good service. However, ever since the coronavirus started, they have gone completely downhill. They stopped online ordering because apparently making people stand in line is going to stop the spread? All other dispensaries in the valley are offering curbside pickup. While I understand that Mint is much larger than most dispensaries, I would think that they would want a better system in place than making people stand in line for an hour for the purpose of bud tenders trying to sell you more stuff. Doesn’t sound like the patients best interest in mind if you ask me. Then they started doing Bingo on Instagram live which I thought was a lot of fun and a good way to keep people interested. However, today I asked for a card and was told it would be emailed to me. Nothing ever came. So I messaged them around 4pm to see if they were still sending out the bingo cards or if there was a mistake. They read the message but never responded. So I sent another message asking if I could use the same card from the April 7th game. Again, no response. So I figured I would go ahead and play anyway since the card was still working just fine. I got a bingo and posted such on the insta live at the same time another patient did. They let him pick his prize and then continued on so I asked if I would not receive a prize because he did, even though on my end it showed I had posted bingo first (I have screenshots to prove it). They didn’t respond to me AGAIN, but had no issues allowing the other patient to be rude to me for asking that question. Then, the cherry on top - the next round of bingo had 2 winners! Great! So apparently, I’m just going to get ignored. I have only been an mmj card holder since October 2018, but drop hundreds of dollars EVERY time I come in. The least amount of money I have ever spent in one visit was $165. On 4/20 last year I spent $700. I’m disappointed in the crappy way I was treated over a game and even more disappointed that Mint is more concerned with pushing product on people and making them stand in line instead of simply fulfilling online orders to get people in and out the door and decreasing the risk of spreading a virus that has been deadly for thousands of people. Will not be bringing my business to mint any longer, nor will I be recommending them from now on.