r........9

I was in Sedona and took an adventure to find Bloom. Right in the heart of downtown Sedona, well just a bit off, kinda hard to find, but so far so good. Will update with product review

No $65 halves!! From the customer POV, I get the email $65 halves, start calling from 9:30am-10:30am, no answer. Drive to McDowell, wait 25 mins in line, wait more in que, only to be told no $65 halves, period. Nothing even close $120 is only other half oz. Try talking to manager Paul, no apology, no other options, with a cold stare tells me, not his fault or problem, “blame marketing all the way in Tempe”. I explain everything i just wrote just now, same cold stare, “can’t sell you what I don’t have” end of conversation. I work with customers. If you want to keep them, please explain to Paul, that’s not how you tell a CUSTOMER, that you don’t have what YOUR MARKETING told them they could buy. We pay your salaries, remember that, but hey it’s been a great 4 years, good luck, I’m sure with recreational, you won’t miss us old time patients

uh well i never received the leafly confirmation on my order, had to wait. BUT... I would not have left a bad review had the lady at the front counter done anything else besides a cold state qhen i handed her my card. Not the 1st time ive been blown off here walmart style. Guess i will only come for the really good deals.

Always treated well, staff is bomb!!!!

Pay attention and be specific. I asked for Chem91 and only pointed to shatter. Budtender grabbed the butter. Policy is No Returns or exchanges, once you leave. I'm not complaining, just heads up to anybody out there not 100% on top of it 24/7. This place is great, the new location is perfect for me as well. Keep up the good work, I love you Health or Life!!!!