I have been going here for the last 2-3 months, they've always been professional, friendly, and knowledgeable of their product, and my needs, and what's my favorite. I feel they are personal, and doesn't feel corporate like at all, they just get busy, and try to please all, they may need to add on to the building, add more employees, because they're growing, I don't see me going to any other dispensary, I suggest neither do you ;)