Trulieve - Pensacola
7/7/2019
Aside from waiting 30-45 minutes in the pick up line, i brought my defective pen back for a swap (that i had purchased 2 weeks earlier, and was asked to wait in line for an entire hour, even thought i was not purchasing cannabis! The waiting room has the largest, brightest flourescent lighting which immediatley triggered my migraines. Thinking it would be very busy and crowded inside the dispensary, i realized there was alot of casual talk amongst staff, and a very low sense of urgency even with a waiting room full of people who just want to get home and enjoy the rest of their Sunday.