Trilogy Wellness of Maryland
11/5/2023
The staff is very polite but they lack the ability to clearly communicate when there is an issue. I waited in my car for curbside service for 30 minutes after checking in. I have always done curbside service, as a medical patient. No one let me know that there was an issue. I had to call again to get someone to then check to see what was causing the delay. Even though the staff member was apologetic, without me calling back, I doubt if anyone would have ever let me know there was an issue. I don't consider that good service.