S........s

Very disappointing experience. A long wait with off-site parking and a shuttle. I understand the need to do something due to the demand, however they could have made an effort to let people know if they are out of something that was on their menu. They had a special on disposable pens but they were out of ALL of them by the time I reached the counter 90 minutes after I arrived at the car park. They could have had an updated menu where you check in at the car park and let people know in line if something is sold out. I didn’t feel like my time was valued at all. They didn’t seem to really care very much when I finally got to the counter and learned that they were out of what I specifically came for and waited 1 1/2 hrs to buy. Not even “Sorry about that.” It was just move people along and get that $. They wouldn’t/won’t survive for long with that attitude if/when there is competition. I won’t be back. How many other first timers have they turned off with their poor service and attitude. It seemed like they felt like they were doing people a favor rather than operating a business.