Cola Cove
1/20/2022
Been shopping there since they opened. Had an issue with an employee months ago that was let go for poor customer service. They entered an inappropriate comment on my account. I spoke with an employee who said would resolve issue. Not resolved. I went back and spoke with Asst manager and another worker...again they said would resolve. They did not. Earlier this week I went and attempted to resolve this issue a THIRD time. Asst Mng said they would take care of issue "right now." THEY DID NOT. I WILL NOT GO THERE AGAIN UNLESS I RECEIVE A PHONE CALL AND APOLOGY FROM THE OWNER. PISS POOR CUSTOMER SERVICE. HUGE EMPLOYEE TURNOVER. OLD WEED. ONLY CONVENIENCE HAD ME SHOP THERE. WON'T BE BACK FOLKS. WILL STEER OTHERS AWAY. LOTS BETTER OPTIONS WITH LOTS BETTER CUSTOMER SERVICE.