Zen Leaf - Cincinnati (Medical)
12/30/2021
If I could give 0 stars I would.
I've used 'Have a Heart' (now Zenleaf) EXCLUSIVELY for my prescription for the last full year. At the beginning of the pandemic they were a godsend for our immune-compromised home because they allowed me to do curbside pickup of my meds.
Today, however, I waited in the parking lot calling the dispensary for my order for a full hour before I got through to someone who hassled me about not being able to come inside. They eventually sent someone out for my id and medical card. Meanwhile the woman in the car next to me seemed to have no problem getting her curbside order while I was waiting. Another FIFTY MINUTES went by before someone came out to tell me to COME INSIDE to pick up my prescription. When I told them I could not do that, they brought me my ID and medical card out and told me tough luck. TWO HOURS of my day wasted on this trash company.
They have no mask requirement for their employees, no mask requirement for the customers, and no curbside pickup (unless maybe you know somebody who works there?). Absolute joke of a medical dispensary and I'll be sharing my experience very publicly.