Ascend Cannabis - Ellicott City
8/21/2020
I just returned from the the pharmacy. I purchased the three vape special. Twenty minutes later, I called. One of my vapes did not work. I was informed that there was no recourse. I lose my $, no vape, no credit. I was advised to call manufacturer.😒. Up until this point, this was my favorite . Very poor customer service. I was put on hold multiple times for over 20 minutes waiting for a manager. I never spoke to him