Surterra Wellness - Brooksville
7/10/2020
I am combining my first 2 visits in one. I didn’t realize that the drive up window was working because the shades were down. So I went inside. Only one person was without a mask, maybe he was repairing something. The 6 foot distancing was very well practiced! Kudos to the customers! The guides didn’t have to remind anyone! Joshua was very friendly. I was called up to pick up, but the order was wrong. No hassle, corrected right away. I had asked about the drive up? Yep it works. They keep the shade down for privacy. Very nice experience, On the way out there were 2 people waiting without masks. Today 2 days later, because there is a very good sale, I decided to use my 20%, 2nd time discount And spend the $250 to get some free distillate thus breaking the bank. 😊
Love the drive up window! For me no other way! Joshua, Macey, and the others in Brooksville are great! Elizabeth and Emily from customer service are great. The have given some very good suggestions when I was ordering.
Lastly, I would love to see some videos about how to use the packaging as intended. Vape pen videos, showing how each battery, pen, container is to be used with what. How and why videos. Where to start, when you don’t know exactly where you are.