s........0

I’ve been going to Territory in Ahwatukee since they opened. The quality of product has gone down hill immensely. The customer service is awful. The majority of the staff working there treats it like a recreational market as opposed to a medical market. I am a young adult and I have a chronic illness. I was recently at territory and bought some concentrate from AZ nature’s. I was unable to open the product when I got home because of the was they packaged it. I understand Territory didn’t make the product but they have chosen to sell it a medical dispensary. The manager Mike told me he had just opened the same product and had no trouble I proceeded to ask him if he had rheumatoid arthritis and he said no. I then asked why him being able to open said product was relevant. He told me it was not an inconvenience. I had spent $50 on medicine I was unable to use due to packaging. Major inconvenience. I will never be returning to Territory because of this experience and because the horrible people skills the manager Mike has.

I drove 45 minutes to get to this dispensary, I researched the strains I was going to get before going. They were out of 4 out of the 5 strains I wanted. So I went outside to my car to research the health benefits of the strains they did have in stock when I went back inside I was escorted out by 2 security guards thinking I took a menu outside. I did not. I took a magazine outside to my car which the receptionist gave me while I was waiting. Long story short they kicked me out for something I didn't even do. I'm a 20 year old women with lupus... I drove 45 minutes and was unable to get my medication even worse it caused me to have a panic attack. By far the worst experience I've ever had in a dispensary. I will never be giving them my buisness again, I will be letting everyone I know how unprofessional and ignorant the people working at this dispensary are. 0/10