B........4
member since 2018Recent Reviews2 total
Trilogy Wellness of Maryland
4/20/2023
I don't know what happened. This place was my "go to" for a while. The service was great, the atmosphere was great. I would leave and be excited about the deals and how I was treated. I just left and for the third time now they provided me the wrong order after I already paid. Had to go back in and they up-charged me because they messed up the order. As I'm standing inside to get my order fixed, they were ringing out customer orders in the lobby and I'm not sure who the young lady working the window was but I'm pretty sure you aren't supposed to be sharing order totals and details loud enough for a whole waiting room to hear. And when the woman made a comment to "announce it to the whole world why don't ya," she kind of smirked it off. Last I checked, medical information on people and their medication is supposed to be private which is not what I witnessed. Maybe google HIPAA Privacy rule and do some employee training. Not sure where the professionalism went but if you go here, please check your orders before paying.