Heard about them through a friend, and happened to see a craig's list ad advertising pretty awesome member (make them your caregiver) specials, so i decided to check them out. The staff was incredibly friendly, knowledgeable, and generous. I wasn't planning on changing my caregiver before trying them out, but the frosty buds, staff, and selection at local product impressed me so much that I decided to sign up with them right then and there. They hooked me up with a bunch of free goodies, including a rewards card that gets you free stuff almost every time you come in! I love this place and I plan on being a lifetime member!