Ascend Cannabis - Logan Square
7/24/2022
This review has been building since "Ascend" took over this once totally fine dispensary...The quality of the product, the prices/deals, and the general feeling of this place has all been on the decline since it was rebranded as Ascend. I buy top quality flower, and when I get home and break it open it is consistently months old. The "free" pre/rolls and vapes that give after spending enough money are always pure garbage that lead more to headaches than relief. And all of this is because they are corporately owned and care more about money than their customers. I am honestly dumbfounded by some of these reviews that are so glowing, they must be employees. There is no way anyone who has waited 40 min for their pre-order that was made 5hrs ago has had an enjoyable experience. The budtenders are usually nice, but most of them know nothing about their product offering beyond it got them high AF. Cool bro, I am here so I am not dependent on pharmaceuticals. Can you give me a little more info on the effects of this strain beyond that it got you wasted? Then on to the website, and additional customer service. The website, which looks slick now, is filled with security holes. Hope you like giving all of your personal information away. They also do not answer emails, or phone calls, at any of their locations...problem with a product? tough shit. Question about a promotion? by the time it is answered the promotion is over
Bottom line is that this is now a dispensary for non-medical customers. They do not care about taking care of you, because they do not care about repeat business. DO NOT SHOP HERE