Cannabist - Lowell (Medical)
7/24/2021
They took away all the discounts Medical customers were getting without even telling us ahead of time!
They used to reimburse us for the $3.50 transaction fee charge when using a Debit Card. Discontinued March 18, 2020. No advanced notice or email.
They discontinued the Prize Wheel on June 9, 2021. No advanced notice or email.
Recycling was "temporarily" suspended on March 16, 2020. I was recently told they will not be restarting the recycling. No advanced notice or email.
I will be paying , at a minimum, $1,000.00 more a year. That's a lot of money for me.
They do not understand that the majority of medical people are low income. Sometimes we go in with the exact amount of money we need including anticipated discounts. To find out the last minute when we get there that a discount is no longer available is poor customer service.
Maine takes our medical cards and they treat us much better. Worth the ride.