Cannabist - Lowell (Adult-Use)
7/19/2020
This stupid place is all about making you wait in line for hours!
I have to say this place takes the cake on the poorest customer service throughout all dispensaries in Massachusetts!
I thought this place got their shit together and improved and figured it out! unfortunately they could care less about you and their customers! And will forever force you to wait in the line guys freaking corona right let’s make a line!
So I got a new one today I did my pre-order online as well as normal after corona right pre-order this place never have pre-orders before corona so today I got an interesting text message if you’re paying cash do you have to wait in line if you’re paying debit card we can come out with a machine can you don’t have to wait in line!
So what you’re saying is that if I pay you three dollar processing fee for my debit card ATM transaction, you don’t have to wait inline, was about your freak pre-order shit what’s the whole point of pre-order!
Also it also should be very well noted that their management it horrendous!
The management is horrible!