Cannabist - Lowell (Adult-Use)
5/27/2020
One of the worst dispensaries I've ever had to deal with. Its an absolute shame, as the product is actually pretty damn good. They have an awful attitude and basically ZERO customer service. Last pick up order I place at 9:30am, they didn't confirm until 2:30pm... By that time I could no longer make before they closed. Yelled at by parking attendants for not walking on the sidewalk. I was repeatedly told if I didn't like this highly negative/anti-customer attitude I didn't have to shop with them. I've never dealt with for profit store that actively hated on their own customer base. The only reason why they can get away with this (and still make sales) is because at this time adult use stores are few and far between, they know this hence the "if you don't like it don't shop here" attitude (they know you CAN'T go anywhere else unless you've got 45min to drive (each way) to the next nearest shop that hasn't got as good product.