t........1

member since 2020

Recent Reviews4 total

Backpackboyz - Phoenix

5/7/2020
Placed an order before 8pm, they closed at 9 so after 30 minutes of not receiving a confirmation text I began the 30 minute drive there from my house. I got there at 9:03 and was very rudely told by a security guard that he didn't care about my situation "we're closed" I asked to speak to the manager and he still acted like 3 minutes past close, no longer his problem. After this whole interaction I checked my phone to discover I had just received the text saying my order was ready for pickup at 8:56 so I asked them how they expected anyone to get there in 4 minutes unless they lived right next door and once again the security guard was snarky and said "should have gotten here at 8:56 then!" And I asked him how I was supposed to do that when I just received the text saying that I could come pick it up??? Very unprofessional staff, will not be coming back at the very least to this location, possibly any nirvana center.