N........5

Thank you! Came home to open my order to find the wrong order! I was very sad, and phoned the store and spoke with a manager. The manager apologized, offered to have me come back in so they could fix things. Past retail experiences in cannabis dealing incorrect orders at other locations made me hesitant to even bother. Reluctantly, I agreed to drive back to the store. When I arrived, the front desk staff welcomed me and apologized for the inconvenience. The manager was polite, offered empathy for my situation and offered a discount for the inconvenience. I walked into the store very disgruntled, and left with a smile on my face nearly forgetting my former issue. Mistakes happen, and I appreciate Fine Fettle and the management team taking care of me. Would recommend this great location to anyone who wants great customer service and quality products.