Bud Hut - Everett
4/13/2015
WOW......I am so impressed. There are about 5 shops I go to in the area depending on who has the best prices. So I came across The Bud Hut on here last friday so we gave them a try. I love the store set up its in a building by itself not a hole in the wall behind something else ( not that i mind the hole in the wall places at all but some people do) and it is very clean and comfortable inside. The budtender was very nice and helpful! But the one thing that stands out above the rest is their customer service! I will definately be comming back often! On friday when i was in there i purchased a cartridge and when i got home it didnt work in my battery. So saturday i tried to call the store but i could not get through after several tries so i called another brach they have and spoke to the manager there and he explained to me that by law they can not exchange any thing but he told me to speak with the manager of this store and see what she might do. When my husband got home it was toolate to go in and i was going to just forget it and take the loss but then we went in there tonight to get some GSC and i though i might as well mention it after all it was expensive. To my surprise the manager was very understanding and she compensated me for the lost cartridge. I wasnt expecting that as they have a perfect excuse...its the law....and that is certainly understandable but even though they cant do exchanges if they care about return customers they can always do something to make it right, this stuff isnt cheap after all! And this store showed me they cared about my business...as long as they do that they will have it! Oh and BTW the Girl Scout Cookie is only $8.99 a gram......WHAT?.....yep! I almost fell over! Go Get SOME!!! :)