Curaleaf - Tucson Oracle
12/31/2020
I would NOT recommend Bloom to anyone. They have the rudest and most unhelpful staff out of all the dispensaries I have been too. And that’s every single one in Tucson. They use tricks and tactics to force their customers to spend more money! They DO NOT care about their customers and they get way to EXCITED with their POWER to deny ANYONE! AND THEY WILL! Their customers refuse to practice social distancing in line! You will be cussed out, or worse if you even ask them too!!!
If you want specifics, keep reading.
I have numerous issues with this dispensary, so many it is hard to know where to start...
So I’ll start with the items listed above: Quality Service and Atmosphere.
I gave a two star for quality simply because the last ounce I purchased from them literally had over 50 seeds in it. By the time the seeds and stems were removed it was more like a half. This was not the first time, their quality in pre packaged discounted goods is severely lacking.
I gave them one star for service, but if there were a way to give them half of one, I would have. I can not even begin to tell you the number of times a member of their staff was rude to me or I heard them being rude to another customer. For example, I called a couple weeks ago to place a phone order, because the website was down AGAIN (which is a constant problem), so I wanted to place a phone order. I was informed rudely that “we are super busy right now we aren’t doing that, please place your order online”, and she hung up. Now how, was I gonna place my order online??? Website wasn’t working due to a high volume of orders.
Now see, I let all that go and drive down there to place my order like a good little drone, but when I get there, not SINGLE PERSON IN LINE! There was one customer in the back, and one out front, and THATS NOT BUSY FOR BLOOM! How were they then just TOO BUSY to take my order??
I gave them one star for atmosphere because I never enjoy going here, I like dealing in specifics so I’ll give you one for this as well. This happened yesterday. I was standing in a rather long line, already a little disappointing that it was very cold and they had only provided a heater for the people standing at the front of the line, but no big.
Shortly, after I arrived another person got in line behind me, which was fine until he laughed and I literally felt the air from his chuckle blow over my ear. I’m thinking, “Is he standing that close?” So I look back and yep 2-3 feet behind me. He left the line so I didn’t say anything, but he came back. Still like 2 and 1/2 ft behind me, so I moved forward in hopes he would stay there, (I always leave a little room for those people), he just followed me twice in my attempts to create more distance. So finally I looked back and said, “that’s not quite six feet, you think?” My EXACT WORDS! Just so you all know, I have a heart condition, COPD, and Asthma, I really want to NOT get the Coronavirus! As is MY RIGHT!
The gentleman was very respectful and instantly moved back to proper social distance, however for some unknown reason to me, the girl behind him just couldn’t be nice at all. I don’t know if they were a couple, or maybe she was hoping to be or something I don’t know. But she told me to calm the fuck down, and called me a bitch. And had all kind of rude things to say.
The security guard conveniently walks up at this point and as is bloom custom threatens all of the people in line with denial of service. (This is also not the first time I have seen them threaten to turn everyone away, instead of only the people causing the problem.)
There are other issues as well, such as availability of product, like today, I got a text at 9:01am stating that they had $125 ounces while supplies lasted.
I need to take another side step here just for clarification. I make less than 1000 a month on disability and half of that is instantly gone to rent. I literally have 100.00 a month for MMJ, and I use it for the control of epileptic seizures. At the $125 price I am still over my budget I HAVE NO CHOICE!
By 10:00 when I went to order they were out. Seriously why? I mean you guys know they are gonna sell, why did you get so few, SIMPLE!! Cause you want us to spend more money!!!!!!!!!!!!!!! I get it Smart business, rude but smart. SORRY THOUGH I HAVE NO EXTRA MONEY TO GIVE YOU!!!! Instead I have to go without!
Desperate, I called them just to make sure it wasn’t a website error, and nope, after being told to hold, even though my question would have taken two seconds. Sitting on hold for 9 minutes i then to find they are in fact out of $125 ounces. At just over an hour after saying they had some. How many I wonder did they have? Like what 10 of them??? I don’t know. So I got curious about their reviews and I got to say why do they have so many fantastic reviews. And then I remembered all these places give pre-rolls for reviews. And when you’re getting something for free, well are you gonna say something mean. I wouldn’t!!